FAQ

Frequently Asked Questions (FAQ) – FlowerNowt

1. What types of products do you offer?
We offer fresh flower bouquets, floral arrangements, potted plants, and a selection of gift items such as vases and artisanal decorations. Our collection changes regularly to reflect seasonal blooms and trends.

2. Do you offer same-day delivery?
Yes! Orders placed before 1:00 PM for local delivery in Narbonne can be delivered the same day, depending on flower availability.

3. Can I customize my bouquet?
Absolutely. Our florists can create custom arrangements tailored to your preferences, occasion, and budget. Contact us via phone or email to discuss your requirements.

4. How do I place an order?
You can place orders online through our website, by phone at 04 68 65 52 09, or directly in-store at 52 Boulevard Général de Gaulle, 11100 Narbonne.

5. What are your delivery areas?
We deliver locally within Narbonne and nearby areas. For non-perishable items, we also provide national and international shipping. Please contact us for details on specific locations.

6. What if my flowers arrive damaged or not as expected?
If your flowers arrive damaged or are not as described, please contact us within 24 hours at info@FlowerNowt.com or by phone. We will assess the situation and provide a replacement or refund according to our Return and Refund Policy.

7. How do I care for my flowers?
Each bouquet comes with care instructions to help your flowers stay fresh longer. General tips include keeping them in clean water, away from direct sunlight, and trimming stems every few days.

8. Can I cancel or change my order?
Orders can be canceled or modified up to 24 hours before the scheduled delivery. Please contact us immediately to make changes.

9. How can I contact FlowerNowt?
📧 Email: info@FlowerNowt.com
📞 Phone: 04 68 65 52 09
🏪 Visit us: 52 Boulevard Général de Gaulle, 11100 Narbonne, France

10. Do you offer gift wrapping?
Yes, most of our arrangements and products can be gift-wrapped upon request. Additional fees may apply depending on the type of wrapping and materials.

For any other questions, our friendly team is always happy to assist you. Reach out via phone, email, or in-store, and we’ll ensure your experience with FlowerNowt is delightful.